Contact Jordan Craig Customer Service
Jordan Craig Phone Numbers and Emails
Customer Service Number:
-
(201) 896-9666
Jordan Craig Email:
Jordan Craig Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jordan Craig Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jordan Craig is 2018969666. 71% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Jordan Craig may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jordan Craig Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jordan Craig is 2018969666. 71% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Jordan Craig may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call Jordan Craig mainly because of return/ replace, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Jordan Craig is inquiry@jordancraig.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Jordan Craig Website:
Jordan Craig Help Center:
Corporate Office Address:
How Good is Jordan Craig's Customer Service?
Summary of Jordan Craig Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jordan Craig?
Shipping and Delivery Question:
- “Missing package”
- “Missing item”
- “I order frm Jordan Craig but haven’t received my package”
Return/ Replace Question:
- “Exchange”
- “Exchange status”
- “Change order”
Request for Information Question:
- “Trying to see how to apply the cashback discount”
- “Confirm order”
- “Order status”
Payments and Charges Question:
- “Payment was took but haven’t confirmed payment”
- “My order I paid”
- “Dispute”
Activation/ Cancellation Question:
- “My order was cancel JC659830”
- “Cancellation”
- “Place an order want to cancel”
Product/ Service Question:
- “Defect on merchandise”
- “Didn’t mean to proceed with purchase”
- “Code not working”
Refund Question:
- “Refund”
- “I was refunded and I didn't ask for a refund”
- “Not the coat I order. This coat looks very cheap. I would like a refund”
Cards Question:
- “Wrong card charged on account of one shop”
- “Purchased but it’s saying to try again and took money off card”
- “Keep taking money off my credit card”
Account Question:
- “Forgot to add Apartment number to my order”
- “Account”
- “My mystery subscription same item being sent”
Staff Question:
- “Customer Service”
- “All a misunderstanding. I will trying to get in touch with Jordan Craig Customer Service. Everything was great and on time.”
Website/ Application Question:
- “The website isn't working”
Other Question:
- “Order statis”
- “Placed Order”
- “Ordered wrong color”
Compare Jordan Craig Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.